Terms & Conditions

These Terms & Conditions govern your use of this website and any purchase of timber, wood, and wood products from VTF Group of Companies ("VTF", "we", "us").

Products and descriptions

Product descriptions and pricing are provided on the website. If you require confirmation of specifications before purchase, please contact us prior to payment.

Orders and acceptance

An order is confirmed only after successful payment verification and any required compliance checks. Availability may change.

Payments

Payments may be processed through third-party payment providers. We may decline, reverse, or hold orders that appear suspicious or cannot be verified.

Fraud prevention and verification

We may request additional information to verify the buyer and/or payment authorization, including identification or proof of authorization.

Delivery and collection

Delivery/collection arrangements, timelines, and fees (if any) are handled according to our Delivery / Shipping Policy.

Refunds and returns

Refund and return handling is governed by our Refund / Return Policy.

Limitation of liability

To the extent permitted by law, VTF is not liable for indirect or consequential losses. Our liability is limited to the amount paid for the applicable order.

Contact

If you have questions about these terms, contact VTF Group of Companies.