Privacy Policy

This Privacy Policy explains how VTF Group of Companies ("VTF", "we", "us") collects, uses, and protects personal information when you visit our website or place an order.

Information we collect

• Contact details you provide (such as name, phone number, email address).
• Order and transaction details (such as products purchased and payment reference).
• Technical data (such as IP address, browser/device information, and logs used for security and fraud prevention).

How we use information

• To process orders, confirm payments, and deliver or prepare goods for collection.
• To communicate with you about your order and provide customer support.
• To protect against fraud, misuse, and unauthorized transactions.
• To comply with legal, regulatory, and payment processor requirements.

Payments

Payments are processed through third-party payment providers. We do not store full card details on our servers. Payment providers may process data according to their own privacy policies.

Sharing

We may share information with service providers (such as payment processors and delivery partners) only as needed to provide our services, comply with obligations, or protect our business.

Retention

We retain information only as long as necessary for order fulfilment, compliance, dispute handling, and security.

Contact

For privacy questions or requests, please contact VTF Group of Companies.